Frequently Asked Questions

We currently provide waste collection services in four towns in the Erongo Region: Usakos, Karibib, Omaruru, and Arandis. We are planning to expand to surrounding rural communities as our operations grow.

Our standard residential collection is once per week on a fixed schedule. Business contracts can be tailored to daily, twice-weekly, or weekly collection depending on volume needs. We provide the collection schedule when you sign up.

Yes! When you sign up for our waste collection service, we provide colour-coded bins appropriate for your needs — household bins for residential customers and larger bins for businesses. Replacement bins are available if damaged.

All collected waste is transported to our sorting facility where it is separated into recyclables and general waste. Recyclable materials (plastic, paper, metal, glass) are sold to certified recycling partners. Organic waste is processed into compost. This significantly reduces the amount sent to landfill.

Absolutely. We offer special bulk collection services for large items, construction debris, or event cleanup. Contact us for a custom quote based on volume and location.

Solar installation costs vary based on system size, roof type, and energy needs. We provide free site assessments and custom quotations for every project. Typical residential systems range from N$15,000 to N$60,000, with options for payment plans.

Yes. All our solar installations come with manufacturer warranties on panels (typically 10-25 years), inverters (5-10 years), and batteries (5-10 years). We also offer our own installation workmanship warranty.

This depends on your electricity consumption. A typical Namibian household uses 200-400 kWh per month, which usually requires a 3-5 kW system. We conduct a free energy audit to determine the exact size needed for your home or business.

Solar panels convert sunlight into electricity, which powers a pump that draws water from your borehole. No batteries are needed for daytime pumping — water is pumped directly into a storage tank while the sun shines. Optional battery systems allow for extended pumping hours.

A biogas system converts organic waste (food scraps, animal manure) into methane gas through anaerobic digestion. This gas can be used for cooking, heating, or generating electricity. The remaining material (digestate) is an excellent organic fertiliser. It reduces waste while producing free energy.

Our household waste collection is competitively priced for the Erongo Region. We offer affordable monthly fees aligned with local income levels. Business pricing is tiered based on volume and frequency. Contact us for a specific quote for your situation.

Yes, we offer discounted rates for customers who commit to 6-month or 12-month contracts. We also provide special pricing for schools, clinics, and community institutions.

Yes, we are a legally registered Close Corporation (CC) in Namibia. We are 100% youth-owned and operated. All our operations comply with Namibian environmental regulations and local authority by-laws.

As a growing youth-owned enterprise, we are always looking for motivated young Namibians to join our team. Send your CV and a brief motivation letter to info@masteredgreenplus.com or contact us via WhatsApp.

We actively seek partnerships with local authorities, schools, community organisations, and international development agencies. If you represent an organisation interested in collaboration, please reach out via our Contact page.

Simply visit our Contact page, fill out the form with your details and the service you are interested in, or call/WhatsApp us directly. Our team will respond within 24 hours to schedule a site visit and provide a quote.